& K Details, Inc.
BizSiteUSA.com and other
This page includes Shipping, Purchase Order info, Return Policies , Privacy and Credit Card Chargeback
V & K Details, Inc. will not
sell or give away any personal information including emails, phone or
fax numbers. You may expect to receive appr. 3-6 emails from us a
year with New product info and Sales. To be removed from our email
list send an email to OneStopSquare@aol.com with Remove in the Subject line. A removal
option is sent with all emails.
NOTE: Every order is sent with a
Detailed Receipt - You Are Responsible for Keeping Your
Receipts. Chargebacks on your credit card against merchandise
you received from us and did not return in the terms as described
below will result in a mark on
your credit unless it is resolved and
collection will be pursued. We
are charged a return fee on all card & check
transactions so an additional return fee will then be
due. To help you verify - V & K Details,
Inc is our company, 1StopSquare.com & other websites are just that -
the websites. We keep detailed records
and verification marks for Every Order.
& K Details, Inc. is a Distributor to the General Public across
the United States.
Purchase Orders - Net 30
FOR EDUCATIONAL AND GOVERNMENT PURCHASE ORDERS PLEASE SEND
TO ADDRESS BELOW. Only the above institutions may purchase via
Purchase Orders unless a Net 30 account is previously set up with
V & K Details,
9105 Anthony Lane
Grove, IL 60081
orders ship via UPS within 2 business days - items that are out of stock
generally ship within 5-7 days - we receive shipments daily.
Custom stamps and embossers generally ship within 3 business days.
Expediated shipping is available upon requests - to place your order
over the secure website with quick ship call us at 815-675-2751 after
you have placed your order with the last 4 digits of your Order Number
ready. We will pull your order and prepare it for shipping right
away. You should also make a note in the special instructions
OUR RETURN POLICIES:
Merchandise shipped by us in error or found to be
defective may be returned for full credit Unless
under other Manufacturer warranty (not ours) . Merchandise
other than made to order products that are returned for any reason other
than our own error - will be accepted for credit less shipping charges
incurred by us and a charge for inspection and processing. Office
and Craft Supplies will only be accepted for return if they are
unused/unopened unless it is found to be defective so please make sure
you are order the correct item or inspect it before opening the
package. Merchandise must be returned within 30 days and we must
be contacted first to issue a return # and/or special
instructions. A letter of explanation must be included so
that we can credit the right account. We no longer take holiday
punches for return - abuse of returns after these punches have been used
for holiday crafts has forced us to institute this policy.
Custom made orders that are Defective will be replaced. Ty orders are non-returnable as
anywhere else. This helps
to guarantee authenticity.
Orders for Custom Made items that are cancelled after we have
made them will still be held responsible for the order. Large orders of stamp pads &
Glow Pads are also considered custom as they are made to order. Other large orders over 20 that
are not normal stock qualify as custom.
If you do not receive your Merchandise in a reasonable
time - CONATACT US AT: 815-675-2751 OR EMAIL: OneStopSquare@aol.com
LOST OR DAMAGED
V & K Details, Inc. bears no responsibility
for shipping international orders that are lost or damaged once it
has shipped. It is the purchaserís responsibility to make claims for
lost or damaged merchandise. Upon request shipping details, tracking
numbers and any other pertinent information will be provided.
V & K Details, Inc.
Spring Grove, IL 60081